The dispatcher is the first person you will talk to when you call the Police Department. Dispatchers are trained to handle a variety of situations. They can direct your call to the appropriate person, or department. They can send help such as the Police, Fire and EMS.
Our dispatchers are very skilled and not only dispatch for the Pauls Valley Police Department, they also dispatch for: Pauls Valley Fire Department & Pauls Valley EMS. Not to mention they answer the telephones for each of the agencies as well as answer the phone for all 9-1-1 Emergency calls for the Pauls Valley and surrounding area. Being a dispatcher is very busy and stressful at times, but dispatchers are the
lifeline for Police Officers and for you when you need help. Things to remember when calling for assistance.. 9-1-1 is for life threatening emergencies ONLY.
Things to remember when calling; Always speak slow and clear. Answer all the questions asked to the best of your ability. Never hang up until the dispatcher tells you to do so. Be polite and courteous.